111bk Privacy Policy

Section 01

Introduction and Scope

111bk is a trusted online casino and betting platform in Bangladesh. We take our users' privacy seriously and are committed to protecting their personal information.

This privacy policy ("Policy") explains what types of information 111bk collects, how that information is used and stored, under what circumstances it may be shared with third parties, and what rights users have regarding their information.

By using the 111bk.cam website, registering an account, or using any of our services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, you are advised not to use our platform.

This policy applies only to the 111bk platform. Third-party websites and services have their own privacy policies, for which 111bk is not responsible.

Section 02

Information We Collect

111bk collects information from you in various ways. Below is a description of the different types of information collected:

2.1 Information You Provide Directly

Information you voluntarily provide when opening an account or at a later time:

• Full name, date of birth, and gender
• Valid mobile number and email address
• Residential address
• National ID or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Messages and information shared with the support team via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Time spent on the platform and pages visited
• Login and logout times
• Gaming activity and betting history
• Transaction history — records of deposits and withdrawals

2.3 Cookies and Similar Technologies

111bk uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser. You can disable cookies from your browser settings, though this may limit some functionality of the platform.

Section 03

Purpose of Data Use

111bk uses your information for the following purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Activating gaming services and bonus offers
• Storing your gaming history and statistics
• Providing technical support and customer service

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Protecting against unauthorized account access
• Completing necessary verifications to prevent money laundering
• Verifying age — 111bk provides services only to those aged 21 and above

3.3 Improvement and Personalization

• Improving platform performance and user experience
• Recommending games and offers based on your preferences
• Analyzing user behavior to develop new features and products

3.4 Communications

• Sending important account notifications
• Sending transaction confirmation messages
• Informing you about promotional offers and bonuses (subject to your consent)
• Sharing information related to responsible gaming

Section 04

Information Sharing and Disclosure

111bk does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted technology companies and payment processors involved in operating 111bk's services. These companies may only use the information to provide the specified services and are prohibited from using it for any other purpose.

4.2 Legal Obligations

To comply with a court order, government directive, or applicable law, we may be required to provide necessary information to the relevant legal authorities.

4.3 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant entity. We will notify you in advance of any such change.

4.4 With Your Consent

Before sharing your information with any third party beyond the circumstances listed above, 111bk will obtain your explicit consent.

Section 05

Data Security Measures

111bk maintains industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All connections to our website are secured with SSL/TLS encryption, keeping your data out of reach of third parties.
• Secure Servers: All data is stored on secured, access-controlled servers.
• Access Controls: Only authorized staff are granted limited access to user information on a need-to-know basis.
• Regular Audits: Our security measures are regularly reviewed and improved.
• Password Hashing: Your password is stored in encrypted form; no staff member can view it.
• Two-Factor Authentication (2FA): An additional security layer is applied for large transactions.

While we are committed to ensuring the highest level of security, no transmission or storage of information over the internet can be guaranteed as 100% secure. We therefore also ask that you keep your password confidential and avoid logging in from unfamiliar devices.

Section 06

Data Retention Period

111bk retains your information for as long as it is needed to provide services or as required by legal obligations. The retention policy for different types of information is outlined below:

• Account Information: For as long as the account is active and for the period required by applicable law after it is closed.
• Transaction Records: A minimum of five years in accordance with financial regulations.
• Communication Records: Up to two years from the date of the last communication.
• Cookie Data: Deleted at the end of a session or after a set period, depending on the type of cookie.

If you request account closure, we will delete or anonymize your remaining personal information except where retention is required by legal obligation.

Section 07

Your Rights and Controls

As a user of 111bk, you have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect, you may request a correction. Most information can be updated directly from your account settings.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to delete information that is subject to legal obligations.

7.4 Right to Withdraw Marketing Consent

If you no longer wish to receive promotional emails or messages, you can withdraw your consent at any time from your account settings. However, important account notifications cannot be turned off.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us at the support email ([email protected]) or through 24/7 live chat. We will take the appropriate steps after verifying your identity.

Section 08

Protection of Minors

111bk strictly provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.

An age verification process is completed at the time of registration. If a person registers with false information and is later found to be a minor, their account will be immediately closed and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

Section 09

Cookies Policy

Cookies are used on the 111bk.cam website. Cookies are small files stored in your browser that help our site function more effectively.

9.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — the site will not function properly without them.
• Functionality Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to analyze site usage and improve our services.

9.2 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. Please note that disabling essential cookies may make some key features unavailable.

Section 10

Policy Changes and Updates

111bk may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By updating the date at the top of this page
• By sending a notification to your registered email address
• By displaying an alert when you log in to the platform

Continuing to use the platform after any policy changes means you have accepted the updated policy. For significant changes, direct consent may be required.

To view previous versions of this policy or to learn about any changes, contact us at [email protected].

Section 11

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us:

111bk believes that transparency and trustworthiness are the foundation of a long-term relationship. Your trust is our greatest asset — we are always vigilant in protecting your information.